Having reliable access to the internet is a must for anyone who works in the press box at Road Ranger Stadium – me, other broadcasters, our local media and press-box staff. The internet in the press box had long been prone to slowdowns and sometimes a complete collapse. Our broadcast relies heavily on new media, so when I can’t access scores or listener email, my job becomes immeasurably more difficult.
I met Robert and Mike at a Forward Janesville event and was impressed by not merely their knowledge and enthusiasm, but by the fact that they can translate the tech jargon into English for the layman without dumbing it down. They clearly articulated what they proposed, in terms of equipment, operation, bandwidth capability and results.
Small Business Technology Solutions proposed not just a significant upgrade in the quality of our press box wireless access, but full wireless access throughout the stadium – for media, players and fans – something that our ownership had billed as a feature of the new stadium prior to its construction, but something we had yet to deliver on. Our stadium seats more than 3,000 people, and from the entry to the most distant point on the stadium grounds is around 500 feet, so this was no small feat. Robert and Mike toured the entire stadium to lay out the logistics of the task.
Professional athletes are notoriously prone to complain about the slightest thing. Our players, who to a man bring laptops or iPods to the clubhouse, were happy about the ability to check scores, surf the web or download music at their lockers. Our tech-savvy fans had a new element to take advantage of when in the stadium. From my perspective, our partnership with Mike and Robert has been an unqualified success.
Director of Broadcasting & Media Relations
Rockford RiverHawks Professional Baseball Club
Members of the Northern League
(815) 885-2255 office at Road Ranger Stadium
As with many small businesses today our computer system was crucial to the working of our business, however, like so many other businesses we were constantly trying to find ways to keep our bottom line down and maintenance of our computer systems was low on the priority list.
When we had systems problems we would contact friends or family who might know how to fix the problem. Our Web site needed updating so we found another individual who would do it and teach us how to update. This patch work maintenance finally got almost impossible to keep track of who did what or was in charge of what.
When we decided to get professional help, someone mentioned Small Business Technology Solutions. I can’t believe the difference. Their rates are reasonable, the service is great, I call and they are at the office within a couple of hours. They are diligent, if there is a problem that takes some time or is not easy to fix they will stay on it until complete.
Our set up and switch over did not go smoothly, there were glitches around every corner, But Mike stayed with me and walked me though every step. He was in the office or called every day to see how things were going. My bill was not astronomical; they stayed within the original quote.
I can say without a doubt that I would recommend Small Business Technology Solutions to anyone in need of computer solutions.
Kenosha Community Foundation
600 52nd Street, Suite 110
Kenosha, WI 53140
First impressions can create long-lasting business relationships, and that is exactly what Small Business Technology Solutions did with Independent Disability Services, Inc. when they met with me in person to discuss my non-profit agency’s technology needs. Both Robert and Michael met with me at my organization and reviewed the agency’s current technology and discussed future needs. Their philosophy of customer service that first day showed me firsthand what this company valued…communication.
Small Business Technology Solutions assisted Independent Disability Services, Inc. by installing a business server, router, while also creating a more secure system in which to safeguard the agency’s information and data. In addition, they are in the process of designing a new website for our non-profit organization, www.idsrock.com. Their professionalism, quality of work, and respect of “IT challenged individuals” has made our transition to our new system much easier since change is never easy!
Independent Disability Services, Inc.
2100 E. Milwaukee Street, Suite L14
Janesville, WI 53545
Robert and his business partner, Mike, are both extremely knowledgeable and able to provide comprehensive alternatives to small business owners and non-profits in regard to technology solutions. They are excellent resources when helping to meet business needs and within tight budgets. As a non-profit, we especially value their ability to provide higher end systems and outcomes, but with smaller costs than one might expect. They are both focused on meeting and/or exceeding their customer’s expectations in a professional manner. Thanks guys!
KANDU Industries, Inc.
Janesville WI 53546
I am the business administrator at a medium-sized church and I don’t have the time to deal with computer issues nor am I capable to do so. Small Business Technology Solutions has given me the freedom to focus on what I need to do rather than try and figure it out for myself. The great thing is that they are always ready and willing to answer any question I have or troubleshoot any problem we can come up with. Every person on our staff knows who to contact when they run into a computer-related issue. They are incredibly knowledgeable, highly professional and respectful when explaining any concerns. They are especially sensitive to the needs of their client and come up with various, affordable ways when determining a solution. This is especially crucial since we are a non-profit organization.
We have a computer network maintenance contract with Small Business Technology Solutions which helps to maintain our network in an effective and efficient way. They are able to remotely assist in network administration tasks, configure each machine in our office to make it user friendly while also ensuring security and confidentiality.
Small Business Technology Solutions has provided numerous different services for us and has always been fair and reasonable in their rates. Some of the projects they have performed include an audit of our 10 plus computers, PC standardization and cleanup, along with many others ranging in duration and degree of difficulty. The quality of work has been exceptional.
I highly recommend Small Business Technology Solutions to any small business, non-profit, or home-user.
Northwest Assembly of God
(847) 299-2400 ext. *821
Small Business Technology Solutions provides all our technology needs. They have helped support our growing design business with a level of service and knowledge typical of much larger technology firms. The combination of service and value solutions is best in class in my 20 years of business experience.
Executive Vice President
SORENSEN DESIGN GROUP INC.
helping our clients build with confidence
1020 Osterman Ave
Deerfield, IL 60015
I am very happy to write this letter of recommendation for Small Business Technology Solutions. I have been using their services for 5 years and have always been totally satisfied. They are prompt in their service and knowledgeable. They are creative in designing solutions to problems.
Specifically, they completely set up our office computer system. They did it fast and accurately. I also use them for my home computers. We use their offsite backup system, and soon they will host my website.
This is a great company. You will be very satisfied with their services.
Dr. Nicolet DeRose, DDS, MS
DeRose Dental Office, S.C.
316 Fifth Street
Racine, Wisconsin 53403
Robert has helped solve the puzzle that is my computer’s smooth operation a few times for me over the last year. Everyone needs someone like Robert to call on so online work and life don’t stay interruped for long. He knows what he is doing!